Privacy Policy
Last updated 22 September 2026. Written in plain language - if anything here is unclear, ask us before you order.
What we collect
Order information: your name, delivery address, phone number and email, plus the personalization details and any photo you send.
Usage information: basic analytics about how pages on this website are used, collected in aggregate.
How we use it
To craft, pack and deliver your order, to send order updates, and to answer your messages.
We do not sell personal information, and we do not share it with anyone other than the courier delivering your order.
Photos you send us
Photos supplied for printing are used only for your order and are removed from our working files after delivery, unless you ask us to keep them so you can reorder.
We never publish a customer photo, review or order image without asking first.
Cookies and analytics
This website uses cookies for basic functionality such as remembering your cart, and analytics to understand which pages are useful. You can block cookies in your browser; the cart will stop remembering items.
Your choices
You can ask us what we hold, ask for a correction, or ask us to delete your details after your order is complete. Email us and we will action it.
Questions
Email hello@homelycraft.online or use the contact page.